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Expertise
of both worlds-Consulting and Auditing |
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Firm
fixed price-No surprises |
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Guaranteed
results |
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Total
Customer Satisfaction |
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On
time and as promised delivery of services |
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100%
success rate |
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On
Site Services |
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Post
Delivery Services |
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Expertise
of Both Worlds ! Auditing and Consulting
Victor Chaudhari, the principal consultant,
currently practices both auditing and consulting,
while maintaining the pure independence of from
each other-i.e. We can not consult the company
we audit for registrars and we can not audit the
company for registrars, if we have performed consulting
services for it.
Principal Consultant have performed more than
600+ audits for several registrars that include
both ISO-9000:1994, ISO-9001:2008, QS-9000 and
ISO/TS-16949:2009.At the same time have prepared
several clients for the registration/certification
audits. Therefore, we are very experienced and
are on both sides of the fence continuously and
constantly. And that makes BIG difference: We
know how to prepare you exactly, as we know exactly
what and how you will be audited! |
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Firm
Fixed Price- No Surprise
Yes,
we strongly believe and offer one firm price*.
We do not believe in charging you as we go along
and progress on the project, as it may turned
out to be very expensive affair! We have heard
may sour stories about the clients being burnt!
* Firm price excludes travel costs which are kept
to minimum and per receipt. |
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Guaranteed
Results
We guarantee the product and services
that are delivered to you. If you are not satisfied,
we are not either, although this is our last and
least worry in our business, as we have 100% success
rate.
This means that we make sure that you achieve
the desired results-i.e. Successfully pass the
certification audit and/or upgrade audit, receive
the desired results from the training received
from us,-etc. If necessary, We work with you to
make it right to your satisfaction at NO
COST TO YOU.
We believe in TOTAL CUSTOMER
SATISFACTION. |
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Total
Customer Satisfaction
We will deliver services as promised and on-time
to your complete satisfaction. We have done it
time after time. You are not just an other client
or a number when dealing with us. To us, you are
our life time partner whose goodwill and trust
are most important to us so that you may tell
others about us.
For any reason, if you are NOT satisfied, tell
us. We will make it right to your satisfaction-i.e.
we will work with you at your convenience AT
NO ADDITIONAL COST! If this does not resolve
the issue(s), we will cost you nothing!!
This is our Promise. |
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On
time and as promised delivery of services
Before
we begin the project, we understand each others'
need and requirements and set the goal - i.e.
the specific date(s) that project needs to be
completed. For an example, let us say that your
organization wants to pursue for TS-16949:2009
certification. Our number one priority is to set
the goal and mark those date(s) on the calendar
for registration audit and then start planning
the project to meet those promised delivery dates!
So far, we have not missed anyone's target. Our
on time delivery is 100%! *
* If for any specific and justified reason, client
is not ready and want to extend the completion
dates, we work with them and we do not consider
that not delivering as promised. Keep in mind,
we believe in TOTAL CUSTOMER
SATISFACTION. |
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100%
Success Rate
Our success rate is 100%. All our clients have
passed their registration audit at first trial
-i.e. had been recommended and were certified
for respective standards - (ISO-9000, QS-9000,
etc.).
Some of our clients have passed their audit with
zero (0) noncompliance's from the registrars!
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On
Site Services
All our services are offered at your site regardless
of location! This alone will $ave you thousands
of dollars in travel cost and travel time.
Besides, we offer our services to the group rather
than an individual to $ave you even more. Also,
we are cost-effective and do minimize on travel
trip(s) and travel costs on our part - i.e. we
do not visit you unless absolute necessary. We
plan ahead of time and try to group the several
activities after prioritizing in order to make
most for the day. |
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Post
Delivery Services
Our relationship does not end after delivering
the products/services on-time and as promised.
After completion of the project, our communication
lines are still open for you 24/7 throughout the
year. If you have any questions/concerns, you
may call, fax or e-mail us and we will get back
to you within a week or sooner, depending on the
nature and complexity of the issue and where we
are logistically on that day. We will contact
you and help to resolve those issues AT
NO COST TO YOU*
We will also keep you updated on any latest development
in the area(s) of services provided to you.
*In most cases, we have not charged anything
for this service as long as your inquiry/concern/issue
do not take more than reasonable time on our part. |
